FAQs

Techzen – Frequently Asked Questions (FAQs)

🔹 1. What is Techzen?
Techzen is a premium smart gadget brand focused on modern design, advanced technology, and reliable everyday performance.

🔹 2. What products does Techzen offer?
Techzen offers a wide range of smart electronics, including:
Wireless Earbuds
Smartwatches
Power Banks
Fast Chargers & Cables
Smart Home Accessories

🔹 3. Are Techzen products quality tested?
Yes.
All Techzen products go through multiple quality checks to ensure safety, durability, and top-level performance.

🔹 4. Do Techzen products come with a warranty?
Yes.
Most Techzen products include a 1-year manufacturing warranty (warranty terms may vary by product).

🔹 5. What should I do if I receive a damaged or defective product?
If your product arrives damaged or defective, please contact our support team within 48 hours of delivery.
We will arrange a replacement or refund as per our policy.

🔹 6. How long does delivery take?
Within India: 3–7 business days
Metro cities: 2–4 business days
Delivery times may vary based on location.

🔹 7. Is Cash on Delivery (COD) available?
Yes.
We offer Cash on Delivery (COD) along with prepaid payment options.

🔹 8. What payment methods are accepted?
We accept:
Credit & Debit Cards
UPI (Google Pay, PhonePe, Paytm)
Net Banking
Wallets
Cash on Delivery

🔹 9. Can I track my order?
Absolutely.
Once your order is shipped, you will receive a tracking link via email or SMS.

🔹 10. Does Techzen offer international shipping?
Currently, we ship within India only.
International shipping will be available soon.

🔹 11. Are Techzen products compatible with Android and iOS?
Yes.
Most Techzen gadgets are compatible with both Android and iOS devices. Please check the product specifications for details.

🔹 12. What is Techzen’s return policy?
7-day easy return available
Product must be unused and in original packaging
(terms & conditions apply)

🔹 13. How can I contact Techzen support?
You can reach us at:
📧 Email: support@techxzen.in

🔹 14. Are Techzen products safe to use?
Yes.
Techzen products comply with international safety standards and include protection against over-charging, overheating, and short circuits.